
Frequently Asked Questions:
-
Your DPC membership is not health insurance. We recommend maintaining health insurance coverage for catastrophic and unexpected health events that require emergency and/or hospital services.
You can also use your insurance for services outside our clinic, such as specialist visits and imaging.
-
No. At our clinic, we focus on prevention—not just reaction. Our mission is to personalize your healthcare by rebuilding the trust and connection between you and your doctor. We believe that true healing and long-term health come from ongoing communication, shared decision-making, and a relationship that grows over time
-
Yes. Both clinicians have chosen to “opt-out” of Medicare which allows us to contract with Medicare patients independently.
Medicare will continue to pay for most prescription medications and services ordered by your DPC clinician like labs and imaging. However, Medicare patients cannot request reimbursement from Medicare for services rendered at Resurgent Health.
-
Yes, only for ND and MN. Our primary clinicians are still recognized as Ordering, Referring, Prescribing (ORP) providers only through North Dakota and Minnesota Medicaid.
-
Do you have a high deductible plan? Often times, you never reach your deductible. You pay a monthly premium to your insurance, and pay for all medical expenses out of pocket until you reach your deductible. A DPC membership is almost always much less expensive than paying separately for all of these services when run through insurance.
For example: If you see your doctor 3 times/year: office visits average $350/each, that’s $1,050 out of pocket. This equals almost 1 year of our membership.
And what benefits do you pay for with our membership? High quality care, unmatched appointment availability, access to low cost labs, low cost procedures, assistance finding low cost prescriptions, and DIRECT access to your healthcare provider 24/7!
-
Yes!!
Health Insurance does not equal Health Care. Do you have great access to care? Do you get to spend TIME with your clinician and feel your concerns were heard and addressed? These answers are far too often, “not usually”. Our members always feel heard and know they have a doctor that is working for them.
Plus, if you have insurance that “covers” everything then you can still use this for labs, imaging, specialist visits, medications, and ER or hospital needs.
-
We have negotiated prices and have now contracted with an outside lab facility to offer “cash-pay” whole-sale labs drawn right in our office. Plus, no phlebotomy fee! Getting bloodwork completed has never been easier or more affordable.
If you prefer to use your insurance, we will still draw blood right in the office and send the samples to the lab for processing. This facility will bill insurance and you will be billed in the “normal” fashion by that facility. However, when using insurance, our contracted pricing cannot be applied.
-
We do not have imaging available at the clinic but we are able to order imaging to be completed at the facility of your choice, and that facility will go ahead and bill insurance. If you have no insurance or a high deductible, there are options outside our clinic that offer lower cash prices as well.
-
Each clinician will cap their practice at no more than 400 patients each. These spots may fill up quickly, and we advise signing up early to guarantee your acceptance into our care.
-
Once you join, the one time onboarding fee will be charged. Forms will be sent to be completed and your membership will become “active” approximately 1 week later giving time to get forms back and get records reviewed. Membership fees are charged once your membership is “active”.
You have the ability to choose your membership start date upon enrollment so you can push that start date for your membership to become “active” for up to 3 months after the the onboarding fee is paid!
-
We are a cashless facility. The best payment option direct transfer from a bank account (ACH) due to the fees associated with credit card payments. However, we do accept most major credit cards, debit cards, and HSA cards. All membership fees are placed on Auto-pay.
-
We will accept these cards for payment with the expectation that the patient verifies appropriateness with their employer and/or insurance plan.
According to IRS code section 213(d) for Eligible Medical Expenses: Physician services is a covered expense, however, expenses related to weight loss programs are not.
-
Generally we try to get a first appointment made with your primary clinician within the first month of your membership. These appointments are longer so we can spend time getting to know one another and address whichever concerns you may have!
Our onboarding process:
- Initial visit scheduled with your primary nurse (usually about a week later once membership is active). This visit is more “business” to ensure our members understand how to make appointments, how to contact the doctor vs contacting the clinic and what additional benefits are available to them.
- Private members-only number is given to the patient once membership is “active”. This can be utilized immediately, no need to wait for that first scheduled visit with the clinician.
Still Not Sure?
Come see us for a COMPLIMENTARY meet & greet today!